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Customer testimonials

What a lovely experience for us to use your services starting from the very first day. A thumbs-up to you all.

Thank you so much for all of your help with my booking. You really made things very easy which I hugely appreciate in a chaotic time - you’ve been an absolute pleasure to work with.

I had a pleasant stay and think the unit fully lives up to expectation, both in terms of the standards shown in the pictures and the location.

Empire Square Apartments is in a great location - with easy access to Borough Tube and London Bridge station. The flat was spacious, the bed was comfortable - and the linen good quality. The staff on the reception desk were really helpful and friendly.

All went well in the apartment, Rudina has gone above and beyond to help me and I cannot praise her enough on her help in a personal and professional manner.

The apartments at Castle Chambers are perfectly located and well set up. I really appreciate the consistently professional service from the Prestige Apartments team.

We had a wonderful stay at the apartment, there is absolutely nothing to complain about, all the staff were very good and helpful. The location too was very convenient as with regards to the eating options there are so many tourist sites around. We would positively recommend to friends and also ourselves again. Above all, Rudina you have been very helpful!

We stayed at Ashburn Court and enjoyed it all. The staff was very helpful and very friendly and the location is perfect for food shopping and the tube. We would, and have, recommend it to friends. I loved the touch-screen stove top!

The location is right in the heart of Newcastle near all the shops and restaurants. The apartment was well looked after, very modern and clean. The customer service was outstanding and we would recommend this to anyone. We live in the USA and will definitely use them on our next trip. Special thanks to Sophie who did an excellent job of organizing our booking again.

We thoroughly enjoyed our visit! The apartment was fabulous and the location was perfect for us.

Aleksandra was wonderful, I’ve worked with her every time I’ve booked with Prestige I can’t say enough nice things about her. She was so helpful. I always receive immediate response time even with the time change difference between the USA and UK. I would happily recommend you to my colleagues and clients. It’s a pleasure working with your company!

I just wanted to extend my thanks for accommodating us for the last week during our trip to London. We had a great stay at Banyan Wharf and look forward to being able to stay there again during our next trip. We especially liked how safe we felt there and the amenities which made it feel like home.

It was really a wonderful service we have received and we loved our stay in the apartment in Gun Wharf area. Location was absolutely fantastic where we got variety of food available in the Gun Wharf area and commute was absolutely convenient as all mode of communication were available within couple of minutes walk. So, all in all a wonderful service that we have got and happy to recommend friends and colleagues about this. If situation and time comes then surely will come back again to avail the facilities of this apartment in the Gun Wharf.

The apartment was lovely and it was in the perfect location. I could walk to work in just 4 minutes! Amenities were excellent - the washing machine, dishwasher and cooking stoves worked perfectly and were easy to operate.

The apartment and the location were very good. The apartment itself was in very good order, clean, well-maintained and well-appointed. Silvia Pellanda was our point of contact and she was excellent. She couldn't have been more helpful especially as we had to extend the contract several times. She dealt with all our queries (and the odd complaint) extremely helpfully and effectively and it was a pleasure doing business with her.

Yes we enjoyed our stay at the apartment. - Your staff were great, Sophie in particular was really helpful and covered all our request, so nice to deal with someone who cares. - The location is great and the apartment is clean and well looked after. We had a great time in Newcastle and would look at your apartments again in the future.

I had a truly enjoyable and hassle free stay.. Sophie was particularly helpful & responded to all my queries promptly. The apartment had a great location and I loved the view from the apartment. I would happily recommend you to a colleague.

We had a pleasant stay at the Albert Street apartment. I had a lot of help from one of the booking agent, Sophie. She was fantastic! She was able to book the apartment for us on a fairly short notice. Also kept in touch with me during our stay to update me with information regarding the building. Plus she provided additional information that all turned out to be very useful. Location of the Albert Street apartment was great, close to three supermarkets including a small Whole Food, easy and quick access to buses and the tube. Also just minutes walk from Camden Market. The apartment was well appointed and we were able to make simple breakfast in the kitchen and do our washings. I'm coming back to London in a few months and will definitely look into booking another apartment through Prestige.

Thank you for all the help. I had a very comfortable stay at Fraser. All the staff members were brilliant and very helpful.

The stay was thoroughly enjoyable and I hope to be back again at some point this year. Thank you again for the room upgrade and the late checkout as well.

I had a great stay at Milestone House Apartments. Thank you for your service. The Staff were all courteous at all times. The property was close to a station and a convenience store. I would recommend Prestige to a friend.

Georgios had a wonderful stay and we will definitely be using Prestige again. Everyone was always helpful and Aleksandra in sales was absolutely delightful to deal with. I will be recommending you to colleagues.

Lovely apartment, furnished and equipped to a high standard. Great location, but still very quiet and calm Everything I needed was there, there was nothing I had to ask for or buy in The apartment was a perfect choice for my purposes – will certainly re-visit and will also recommend to others.

Sophie Oram was excellent, all the way from booking to the extension. Please extent my gratitude and thanks The property was in a perfect location - Parking, Coffee and local Sainsbury downstairs, transport links nearby. I would happily recommend this location.

I primarily interacted with Silvia Pellanda. She was prompt in her replies and a delight to work with. In her absence, Aleksandra Guzek used to help me. She is also very customer oriented. The location of the property was very good for me. The TV package included some South Asian channels which was very good for me. Yes I will recommend this apartment.

The staff were all extremely friendly and helpful. The apartment was really nice and I enjoyed my stay there. I will happily recommend Prestige Apartments to my contacts!

Just a quick note to thank you and the team for making my year away from home so comfortable. Nothing was too much for you guys and I'm so grateful for everything. Please accept my thanks and pass on my heartfelt thanks to the wonderful cleaning lady also. Definitely recommend you guys and when I do trips back to the uk, I'll definitely look into staying with you guys again. Kindest regards Tam

I wanted to contact you and personally thank you for assisting with my stay at the Swinton Apartment, Kings Cross, London. I would also like to thank Martyna for welcoming me and showing me around. The location is ideal for local food shops, restaurants and transport links. I really enjoyed my trip to London and felt safe where I was staying. Once again, thank you so much!

The meet and greet worked well especially as we arrived late .The young lady was very helpful . location was excellent for us and central Glasgow. The apartment was excellent for our trip can't fault this place would definitely use it again.

My stay was pleasant and loved staying at your apartments. The property location was nearby to various transport options as well as central shopping/attractions area. I would certainly recommend my employer to book with you in the future as well.

We were very happy with the apartment and location.

The property at Bloom Apartments was excellent - it was very clean and had everything that we required. The secure parking was a real bonus for the middle of town. Mila at the apartments was extremely helpful. When we arrived in Manchester we had to go to the hospital to visit my mother and therefore couldn’t go directly to the apartment as originally agreed. However, she was happy to be flexible and greet us later which was very much appreciated under the circumstances. We had one very minor issue with the apartment (a plug in the kitchen sink that wasn’t working) and this was rectified immediately upon mentioning it. The efficiency of the staff at Prestige (specifically Sophie Oram) was also much appreciated. We were booking late due to the circumstances, and she was extremely helpful in sourcing an apartment at short notice. In fact she managed to give us a choice of apartments! I would certainly use Prestige again, should the need arise.

* Fantastic property and location *Excellent service from Prestige Apartments *Landlord was kind enough to offer us a late check out. Thank you!

We have officially checked out. Again, thank you for everything :) We loved staying in Flat 17 - it was so close to transportation which allowed us to explore most of London in 6 weeks :) Thanks also for your help and the extra time to check out!

Good location and yes I would recommend these apartments!

Thanks for your help yesterday in arranging the stay at your Bishopsgate apartment. Everything went very smoothly and it is a lovely apartment in a great location.

All good with temp housing. This place is great (seriously), would recommend to others. Lots of nice small touches like already stocked with cleaning ingredients and food basics, fresh pastries in room for breakfast, big laundry facilities downstairs. Honestly the best temp housing I've had in 4 different moves.

I wanted to thank you one more time for your marvellous flat....I had a delightful stay, thank you again for your warm welcoming.

I have a very good opinion about your company. I was always well attended and you always provide me support and good recommendations when I needed it. The apartments were really good quality too. Very happy with the experience in general.

I had a lovely stay in Cheltenham, the property was in a great location for me very handy for the city centre and close to everything I needed it be to near. All in all I had a lovely stay and will be back down again in the coming months.

Hi we had a great stay at Friars gate. The apartment was well equipped and very comfortable. We will definitely book with you again!

This is not the first time I have stayed at the Albert St. apartments nor do I plan on it being the last. I would definitely recommend this building to someone else who was looking to stay in that area. There were no issues with the apartment- everything was clean and in working condition. There was never any need for me to contact the staff about anything during this stay so I have no idea what their response times would have been like this time.

It was a wonderful weekend thank you so much. The apartment was amazing. I absolutely loved it and the location was perfect. Thank you so much for this and I will thank Aleksandra who was brilliant with my booking and was so helpful. Thank you so much. It was perfect for a great weekend in London.

Tade, Dan and Gisele could not be more pleased with the apartments and your service!

Dear Alex. The apartment is Beautiful and Cozy . I am enjoying staying here .....Thanks !

My son and I had a wonderful experience with your company and loved our stay at Nell Gwynn House. Our apartment was clean and convenient, in a perfect location. Prestige Apartments was extremely helpful in every aspect of our planning and stay in London. Thank you!

Thank you very much for the wonderful accommodation provided, it has made my relocation in London much easier and pleasant.

Good morning Aleksandra, We must admit we are happy with the apartment we rented as well as your company which we are using for the second time now. We look forward to booking with you again in future.

The apartment was good , perfect location, spacious, and excellent customer service.

Yes, definitely enjoyed. I am happy with the service!

Let me take this opportunity to thank you for all your ongoing support during my stay at the apartment. Thanks a lot :-)

Dearest Nicky, I hope this email finds you all well! Herewith, I want to send you a massive thank you (from me and from Gaetano) for your very kind assistance and professionalism! They really enjoyed their stay and the apartment and the warm hospitality you kindly offered! Have a great year. Take care Fabrizio

Your booking process was very fast and helpful. I would recommend any friend or relative of mine to stay in 100 Kings Road. I found your customer service very hospitable and helpful.

Very good quality of accommodation Helpful staff, professional, accessible and ready to help. Very practical location.

We had a lovely stay at the apartment in November 2014. It was a good apartment with a good location.

I have had an amazing stay, Thank you so very much. I love the area and love the apartment.

We were very pleased with the accommodations. The bed was very comfortable. It met our needs, was well located and comfortable. We really enjoyed our stay and will use your company again when we travel in the UK.

Our time in London is coming to an end. We have been very pleased with the accommodations and with your responses to our questions. Thank you.

I had a very comfortable stay in the Old School House apartment which is spacious for a one bed flat and is very well equipped. It is obviously very convenient for Kings Cross and St Pancras, which was the key requirement for me when booking, but also for the delights of Barnsbury and Islington.

"I just wanted to say how wonderful my stay in the Monument apartment was. Definitely a home away from home! Thank you for everything."

The flat was absolutely perfect for me. I stayed for 4 nights while attending a training course in Bayswater Road. Great location close to Waitrose and a lovely Organic food shop too. Beautiful apartment with good quality fittings, comfy bed, good shower and topped off with a sunny little balcony. Wifi was trouble free and fast. Your booking agents were exceptionally friendly and helpful too. I cannot recommend it highly enough and would love to come back, thank you!

I really enjoyed my stay at the Prestige apartments. Alex was absolutely wonderful and very helpful

I want to thank you very much for your kindness. The apartment was great, we had no problems, everything was new, clean and easy, I like a lot the new design! We had a wonderful time and we are already looking forward to being in London again.

Hi Alex, I just wanted to say thanks for all your help with the accommodation at the above. Also just a note to the cleaner, whoever does the cleaning at these apartments, they are doing a gr8 job. They are very thorough and they probably don’t get the recognition they justly deserve, so I hope you pass on my compliment to them.

I’ve truly enjoyed my stay at Nell Gwynn House. The apartment was very nicely renovated, well equipped and the stay has been very lovely.

I enjoyed my stay at Dolphin Square. The staff were very friendly, helpful and professional. It was safe and secure, with all the facilities that could be needed available. The location was also ideal – close enough to our office, as well as to the city’s attractions for any type of lifestyle.

Thank you for everything, we will definitely come back one day to London because we had a very pleasant stay.

We were most satisfied with our stay at Monarch House. Gary at reception was pleasant and efficient.The utilities such as the shower, mattress and kitchen were of a good quality. The regular communication from your office was equally good knowing that someone cared about their clients. We would recommend the establishment to our associates.

Just wanted to tell you that John & Roxane, building managers have been super helpful all along. We enjoyed a pleasant stay.

We had an excellent stay, everything was fine.

I wanted to thank you and your team for being so flexible and working so quickly to move me from my previous noisy apartment to a quieter unit. It was a great effort on the part of all of you, including Elsa and Kata, and I appreciate your being flexible in this very negative situation.

I am very happy staying at Swinton Apartments & hope to return in the near future.

I had a great stay as always, thank you! I stayed in one of your newly refurbished apartments and they’re really looking great. I will definitely stay there again.

The overall stay was pleasant, the apartment was nice and well maintained. And your colleague Alex G was quite helpful during the booking process and the stay.

We had a wonderful stay and enjoyed every day. The apartment was very well equipped nothing was missing. All in all we were very happy.

I was really pleased with the service received by your team. Believe it or not they were one of just a few, if not the only, group that seemed to take the time and help me find a place when I first moved to London 6 months ago. They obviously did some research and provided us multiple options and feedback about each location. We felt both apartments lived up to expectations. Overall the staff was great (sales, service, cleaning) and the accommodation in our price range was good.

The whole experience was nothing less than excellent, the booking process was a breeze, and Prestige Apartment kept in touch throughout the process till the final invoice. The apartment Arlington Suite 20 the Barons was very comfortable, furnished with families in mind. The décor was simply amazing and reflected of good taste. In a nutshell the whole experience was simply awesome would definitely use your service and 20 the barons when we are in London next time.

We are back in Nice and We would like to say to you that our holidays were FANTASTIC !!!!! We loved London. The apartment was perfect, near the underground, bus, and Tower Bridge..... We hope to be back soon and will contact you for an apartment.

Just wanted to let you know that we enjoyed staying at Flat 4, Sloane Ave in Chelsea the week before last. Thank you very much for the suggestion and all the information that came with it. That was excellent service. I'll definitely suggest prestige apartments to friends and family wishing to spend some time in London.

We thought it was a good place to stay and have recommended it to people.

We stayed in Teddington Lodge and really liked the apartment. It was well appointed, we liked the garden and it was so convenient for the shops and other amenities. We are a family of four and stayed there as part of our holiday, staying just under a week. The location was great as it was close to places we wanted to visit. I'd be more than happy to recommend the apartments.

Overall, I would say that I had a very pleasant & comfortable stay at the Marlin City Docklands apartments. I would certainly look at Prestige Apartments for any future accommodation requirements.

We enjoyed our stay in Chiswick Apartment very much! Thank you!! We had a wonderful time here!!

The apartment is great. The location and everything are as described and wonderful. The staff have been awesome.

We have very much enjoyed our stay and would certainly stay again in the future. Thanks for all your help.

We had a great time, loved the apartment and found your team (specifically Alex G) very helpful. We are already discussing booking the same flat for next summer.

My stay at Sovereign House was fantastic. The apartment was very clean and tidy and all facilities in the apartment were very good. Alex Guzek was very helpful throughout the booking process as well as once I was in the apartment and any questions I had were answered promptly. We can't wait for our next visit.

Thanks Katalin and Alex! We were met and showed around the apartment with no problems, most impressed and very satisfied as we enjoyed our weeks stay in London. Was great to have a few refreshments and other small items already in the apartment upon arrival. Should we next plan a UK holiday and need self catering accommodation we'll definitely look to Prestige Apartments first, my regards and thanks again, Bill.

Our stay at the flat on Longridge Road was a very enjoyable one, and I would not hesitate to book there again. The flat was exceptionally clean and very comfortable. It was quiet at night, and the location was just perfect. Again, we had an very good experience and I would book again. Everyone at Prestige Apartments has been wonderful, and your customer service is exceptional. Alex Wood was particularly helpful. Thank you and I look forward to staying with Prestige again.

I have enjoyed my stay so much - overall I was really satisfied!

We had a wonderful experience in the apartment at Monument. We had everything we needed and our contact Alex was amazing. Very helpful in every way and even met us at the apartment.

I have very much enjoyed my stay in your flat at 37 St. Martins Court for the last two weeks. This flat’s location is second to none and the facilities are lovely.

Our client very much enjoyed her stay at 10 Pembridge Gardens. She said the apartment was comfortable and quiet, and she loved the location....Based on this experience with Prestige Apartments we would be happy to use the company again in the future.

I had a great time at the Courtyard. Thank you very much for conformable support especially Mrs. Aleksandra Guzek helped me a lot. I have great appreciation on her.

The apartments we stayed at in Earls Court (Longridge Road) were great and really well positioned so a big thank you.

We had an excellent stay at Europa House and were very satisfied with the accommodation and service.

I just wanted to say thank you for all your help with the apartment (Chiswick Apartment), it was very comfortable - and warm! It was lovely to meet you and I wish you a very happy new year.

The apartment (Albury Road) was fantastic. We will use your company again in the future. Thank you.

You have been extremely helpful and showed the most motivation of the 3 agencies I spoke with.

We have had such a good time so hope to stay again one day (SACO Castle Crescent Reading). I appreciate your friendliness and efficiency.

We found the assistance and service of Prestige Apartments of a high standard. Many thanks to Neringa and Harriet who were most helpful at all times.

I had a fantastic stay at the Apartments in Chelsea (Draycott Place). I will certainly be using the same service again when I return to London.

Now that we are back into our regular routine and everything is back to what we call normal I just wanted to take this opportunity to thank you ever so much for your assistance in planning for our London/ Richmond stay. The only complaint that we have, is that it all went far too quickly. Both the accommodation and transportation were great. Thank you once again.

Thanks for all your assistance, you've been so helpful. I've had some terrible service from other agents in London over this weekend in October but you've been wonderful!

Many thanks - you guys are awesome!

We had a great break in London, the apartment was ideal. We will certainly use you again, and have recommended you to a friend already!

Thanks a lot for your help. I am actually very satisfied with the way you work. Will be definitely using your company in future.

Thank you very much. I enjoyed my stay and greatly appreciate the support that you've provided over the past six months.

I would also like to thank Richard and others for their help in last 6 months. I am extremely impressed with the level of service from your team.

I had a lovely time in bath thanks. would very much recommend the apartment. It was really nice and very central and staff very helpful.

Thank you. And I appreciate all your help. I really enjoyed my stay at Linden Gardens (and in fact, wish I was there now!

Just a quick note to say thank you for the apartment at Monument Apartments - it was very clean and comfortable and an excellent location.

I would like to compliment the staff at St. Marks. They were very helpful and assisted me and my husband in every way. We enjoyed so very much our accommodations there. It was comfortable and very well located for the walk to our daughter's flat. It was perfect. I just thought you would like to hear how much we liked the apartment and the very professional people working there.

Thanks so much and thanks to you and your colleague for helping on the emergency housing request we had. Much, much, much appreciated.

Also I would like to express my thanks especially to you and to all your staff members for the service provided to me during my stay and really made my stay comfortable one.

Just returned home from a very nice week in London. We have enjoyed the accommodation and loved every minute we spent there. Small problems were taken care off and there was everything one needs in order to feel welcome. We will book this flat for next year very soon and may be again this year.

Thanks for your assistance with the arrangements. We enjoyed the apartment and the superb location and Richard provided excellent backup to find prompt solutions for any queries we have had.

Thank you again for the assistance and thank you for the guide book I received at St. Marks...very helpful. We will be in touch for next year's center...I hope so, London is FUN!

Just a quick note to let you know we had a fabulous weekend staying at Fraser Suites in Edinburgh. The rooms were gorgeous and the location could not be any more perfect for a stay in Edinburgh.

My wife and I have just returned home after spending two one week periods in London. I would just like to say how helpful, courteous and friendly all the staff we dealt with were - from the first booking contact, to reception and maintenance. You and your staff are to be complimented.

Prestige are a fantastic service – very helpful, friendly and quick with results. You made my job easier!

Many thanks, the apartment was excellent and I’ve passed on your company details to our hotel bookers with recommendations that we use you when we can. A serviced apartment is much more relaxing and comfortable than a hotel.

E: sales@prestigeapartments.co.uk

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