Check in time is from 3pm at our 24/7 reception desk.
Check out is by 11am, late check out may be possible however this is subject to availability and at an extra cost.
The Cancellation policy for these apartments is as follows:
- For bookings of 7 nights or less - notice is required 48hours prior to arrival to avoid cancellation charges equal to 3 nights accommodation.
- For bookings of 8 nights and over upto 1 month - notice is required 1 week prior to arrival to avoid cancellation charges equal to 1 week accommodation.
- For bookings of 1 month and over - notice is required 2 weeks prior to arrival to avoid cancellation charges equal to 2 weeks accommodation.
- In the case of a no-show - cancellation charges equal to 2 weeks accommodation will be charged.
If a special or reduced rate has been agreed for a long term booking of over 60 nights the landlord reserves the right to charge the full published rate back dated to the start of the booking if notice is given to leave early, even if notice is given within the time frames specified above.
All cancellations or shortening of stays will be charged a £100 non-refundable administration fee.
For stays of less than 30 nights payment will be due at least 2 weeks prior to arrival. For stay of 30+ nights payment for the first month will be due at least 2 weeks prior to arrival. Further months, or any part thereof, will be invoiced on a monthly basis 2 weeks prior to the due date.
On booking the client will be asked to complete and sign a credit card authorisation form and to provide a copy of photographic ID, either passport, driving licence or photo ID card.
The Client must provide at least 14 days written notice to apply for an extension to the reserved move-out date. Prestige Apartments will endeavour to grant any requests for such extension, however, this will be strictly subject to availability and cannot be guaranteed. An alternative apartment may be offered if the apartment that was initially booked is unavailable for all or any part of the extension period.