Check in is from 3pm on the day of arrival. Keys can be collected from the 24 hour reception desk on arrival.
Check out if from 11am on the day of departure. Keys should be returned to the 24 hour reception desk on departure.
Cancellation for pre-arrival is accepted without charge by 12 noon, 24 hours prior to the arrival date. If the booking is over the weekend/bank holiday please notify us by 4pm on the Friday to ensure no cancellation fees.
While in house, changes to a booking resulting in part cancellation of the original booking, i.e. an early check-out, will have the difference refunded if we have been informed by 12 noon, 24 hours prior to the new check-out date.
Any deviation from this policy may incur charges up to the full amount of the stay.
Full payment is required prior to arrival.
The property requires a credit card authorisation to be completed by the guest, with details of a valid Credit or Debit card (Visa, Mastercard or Switch) prior to check in for telephone calls and other incidentals, signed and then faxed back, or scanned and emailed by reply.
Extensions are subject to availability and cannot be guaranteed although every effort will be made to accommodate the booking where possible.