Check-in is from 2pm on the day of arrival. Please contact us prior to arrival to confirm key collection details as some properties do not offer a 24/7 reception desk or doorman. Early check in may be possible on request for an additional fee but is subject to availability.
Early check in fee between 10am and 2pm (subject to availability) charged at £75 plus VAT, before 10am one additional nights rental will be charged.
Check-out is by 10am on the day of departure. Late check out may be possible on request for an additional fee but is subject to availability.
Late check out fee between 2pm and 5pm (subject to availability) charged at £75 plus VAT, after 5pm one additional nights rental will be charged.
The Cancellation policy for these apartments is as follows:
For stays between 1 – 3 nights: 4 days prior to arrival before 12:00pm
For stays between 4 – 27 nights: 7 days prior to arrival before 12:00pm
For stays between 28 – 59 nights: 14 days prior to arrival before 12:00pm
For stays of 60 nights and more: 28 days prior to arrival before 12:00pm
All cancellations or shortening of stays may be charged a non-refundable administration fee.
For stays of less than 30 nights payment will be due at least 2 weeks prior to arrival. For stay of 30+ nights payment for the first month will be due at least 2 weeks prior to arrival. Further months, or any part thereof, will be invoiced on a monthly basis 2 weeks prior to the due date.
On booking the client will be asked to complete and sign a credit card authorisation form and to provide a copy of photographic ID, either passport, driving licence or photo ID card.
The Client must provide at least 14 days written notice to apply for an extension to the reserved move-out date. Prestige Apartments will endeavour to grant any requests for such extension, however, this will be strictly subject to availability and cannot be guaranteed. An alternative apartment may be offered if the apartment that was initially booked is unavailable for all or any part of the extension period.