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  • A calming, light living area
  • A place to relax in comfort in an open plan lounge
  • A bright, comtemporary dining area
  • A welcoming hallway in one of the apartments
  • A fabulous, fully equipped kitchen
  • A spacious and light bedroom at Cheval Phoenix House
  • A luxurious bathroom

Phoenix House Apartments, Chelsea, London, SW1X 9AE

From £265 per night

Cheval Phoenix House is an award winning property of 33 luxury serviced apartments ranging from studios to one bedroom duplexes, through to one and two bedroom apartments.

Located on a quiet residential street, the apartments benefit from being situated in the heart of a shoppers' paradise, just off Sloane Street and close to Duke of York square providing an array of shops and restaurants from which to choose. Sloane Square tube station is only 2 minutes walk away with its direct links to the City.

All apartments are air-conditioned, beautifully furnished and provide perfectly equipped kitchens. Phoenix House delivers comprehensive amenities for its well travelled guests including Samsung Smart TV's and Wifi throughout.

Attention to detail is evident in the provision of luxurious Frette Linen; Goose Down duvets; sumptuous towels and bathrobes; Aveda toiletries and even a pillow for your bath. A small fitness room is located on-site exclusively for guests' use. To help guests settle into their new home a complimentary ‘Well-Being Welcome Tray' is placed in every apartment!

A 24 hour concierge is available to cater to your every need, from re-stocking the fridge and making restaurant reservations to booking guided tours and theatre tickets.

Phoenix House is unique in that it has one of London's most innovative restaurants situated under the apartments. The award winning ‘Le Cercle' restaurant is managed by the team behind Club Gascon, a Michelin Starred restaurant in The City of London.

 

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Booking Terms

Check In

Check-in is from 3pm on the day of arrival. Early check-in may be possible on request for an additional fee but is subject to availability.

A Temporary Accommodation Licence Agreement is required to be signed by the resident and property manager prior to apartment occupation.

Check Out

Check-out is by 11am on the day of departure. Late check-out may be possible on request for an additional fee but is subject to availability. On departure please be sure that you close the door securely behind you.

Cancellation

The Cancellation policy for these apartments is as follows:

For reservations of:

  • 14 nights duration or less, a cancellation may be made up to 72 hours prior to arrival

  • 15 to 28 nights, 7 days’ notice of cancellation will be required

  • 29 – 89 nights, 14 days’ notice of cancellation will be required

  • 90+ nights, 30 notice of cancellation will be required

Failure to meet these terms will result in charges, detailed below.

  • Stays of 1- 14 nights will be charged 3 nights cancellation fee

  • Stays of 15-28 nights will be charged 7 nights cancellation fee

  • Stays of 29-89 nights will be charged 14 nights cancellation fee

  • Stays of 90+ nights will be charged 30 nights early departure fee

All cancellations must be confirmed in writing. No refunds will be made for non-arrivals.

 

Payment

Full rent plus any additional charges is required 4 weeks prior to arrival.

Security Deposit

A £500 dilapidation deposit is pre-authorized from the credit card provided for stays less than 3 months. For stays of 3 months or more one month's rent is due as a deposit. The deposit is returned to the guest credit card after departure subject to any outstanding incidentals or dilapidation charges that may incur during the guests stay.

For incidental charges the guest will be sent an invoice of incidental charges after departure, once the outgoing inventory has been completed.

Extension Policy

Please provide us within at least 14 days, written notice to apply for an extension to the reserved moving-out date. Prestige Apartments will endeavour to grant any requests for such extensions however this will be strictly subject to availability and cannot be guaranteed. An alternative apartment may be offered if the apartment that was initially booked is unavailable for all or any part of the extension period.

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