Check-in time is after 15:00. There is a Self check-in procedure: A customer safe code will be sent to the customer in the booking confirmation.
Check Out is at 10:00. Please return your keys to the team on reception. Should you require a later check-out then please let us know as we may be able to accommodate you.
Please note; your key card will cease to function after 10:00 am on your day of departure and as such, you are advised to ensure you vacate the apartment prior to this time. Any lock outs caused by misuse will incur a call out fee of £50.00 plus vat and potentially a late check-out fee of £50 plus vat.
For stays of 1-6 nights, notice of cancellation is required, in writing, 72 hours prior to midday on the day of scheduled arrival, to avoid a cancellation penalty equal to the full cost of the booking.
For stays of 7-27 nights, notice of cancellation is required, in writing, 7 days prior to midday on the day of scheduled arrival| to avoid a cancellation penalty equal to the cost of 7 nights.
For stays of 28+ nights, notice of cancellation is required, in writing, 14 days prior to midday on the day of scheduled arrival, to avoid a cancellation penalty equal to the cost of 14 nights.
Please note all credit card transaction fees are non-refundable
We take full payment in advance. We do not accept cash or cheque.
While Go Native does not charge a deposit, guests are responsible for any damages caused during their stay. If the apartment cannot be sold due to said damages Go Native also reserves the right to charge guests for lost income whilst the property is being repaired so it can be deemed fit for purpose. The person who made the booking (and guest) will be kept informed of these potential charges and documented / photographic evidence will be available. These charges will be billed to the original booking credit card, unless other arrangements are requested at the time of departure.
If your initial booking is for 60 nights plus, you will have an option to extend. 14 days notice is required to guarantee an extension to a current stay and extensions requested less than 14 days in advance are subject to availability. For initial bookings less than 60 nights, requests for extensions will be subject to availability.