Check-in time is after 15:00. There is a Self check-in procedure: A customer safe code will be sent to the customer in the booking confirmation.
Check Out is at 10:00. Please return your keys to the team on reception. Should you require a later check-out then please let us know as we may be able to accommodate you.
Please note; your key card will cease to function after 10:00 am on your day of departure and as such, you are advised to ensure you vacate the apartment prior to this time. Any lock outs caused by misuse will incur a call out fee of £50.00 plus vat and potentially a late check-out fee of £50 plus vat.
For stays of 1-6 nights, notice of cancellation is required, in writing, 72 hours prior to midday on the day of scheduled arrival, to avoid a cancellation penalty equal to the full cost of the booking.
For stays of 7-27 nights, notice of cancellation is required, in writing, 7 days prior to midday on the day of scheduled arrival| to avoid a cancellation penalty equal to the cost of 7 nights.
For stays of 28+ nights, notice of cancellation is required, in writing, 14 days prior to midday on the day of scheduled arrival, to avoid a cancellation penalty equal to the cost of 14 nights.
Please note all credit card transaction fees are non-refundable.
For stays of less than 30 night’s full payment will be due upon booking.
For stays of 30+ night’s payment for the first month will be due upon booking.
Further months, or any part thereof, will be invoiced on a monthly basis 2 weeks prior to the due date.
On booking you will be asked to complete and sign a credit card authorisation form and to provide a copy of photographic ID, either passport, driving licence or photo ID card.
If your initial booking is for 60 nights plus, you will have an option to extend. 14 days notice is required to guarantee an extension to a current stay and extensions requested less than 14 days in advance are subject to availability. For initial bookings less than 60 nights, requests for extensions will be subject to availability.